1) Do you have a catalog? 2) Is there a minimum order? 3) How are your products sold? 4) Can I get more information about a particular item? 5) Can I order samples? 6) Can you give me a fabric quote? 7) Do you sell to the public? 8) What is your return policy? 9) Can I change or cancel my order? 10) Will my fabric and / or fringe be shipped in 1 continuous piece?
1) What payment methods do you accept? 2) Is there a minimum order? 3) How are your products sold? 4) When will my account be charged? 5) Do my billing and shipping addresses have to match? 6) Can you give me a fabric quote? 7) Am I eligible for a discount? 8) My credit card appears to have been charged twice. 9) How long does it take to receive a refund?
1) When will my order ship? 2) How long will it take my order to arrive? 3) How can I track my order? 4) Can I change or cancel my order? 5) Part of my order is wrong or missing. 6) What is your shipping fee? 7) I have not received my order. 8) Do you ship to PO Box and / or APO addresses? 9) Do you ship internationally?
1) I forgot my login. 2) I forgot my password. 3) How can I edit my account information? 4) How can I view my order history? 5) What is your privacy policy? 6) Is your site secure? 7) Do you share your customer information?